Job Summary : The Guest Relations Executive (GRE) is responsible for ensuring a warm and welcoming experience for guests. This role involves handling guest inquiries, managing reservations, and addressing any concerns to enhance overall customer satisfaction.

Key Responsibilities : Guest Interaction & Service :

- Greet guests warmly upon arrival and assist with seating arrangements.
- Handle reservations and manage table allocations efficiently.
- Address guest inquiries, special requests, and complaints in a skilled manner.
- Ensure a high level of guest satisfaction by providing personalized service.

Coordination & Communication :

- Keep track of guests and special occasions to enhance their experience.




- Collect guest feedback and report concerns to the management for improvement.

Administrative Tasks :

- Maintain guest records, reservation logs, and feedback reports.
- Assist in promotional activities and loyalty programs.
- Ensure the reception area is presentable and always organized.

Skills & Qualifications :

- Education : Bachelor's degree or diploma in Hospitality Management is preferred.
- Excellent communication and interpersonal skills.

Pay: ₹17,000.00 - ₹30,000.00 per month

Benefits :

- Food provided
- Provident Fund

Work Location: In person

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