Job Summary

Key Responsibilities :

- Welcome and assist patients both in person and over phone calls, addressing inquiries with professionalism.
- Schedule and manage patient appointments to ensure effective patient flow.
- Collect and process patient payments accurately, including daily OPD and OT cash handling.
- Coordinate and route calls to relevant departments for timely patient assistance.
- Prepare and process patient billing and discharge documentation in a timely and accurate manner.
- Maintain a clean, organized, and presentable reception area at all times.
- Update and manage patient and office records for accuracy and easy retrieval.
- Assist patients with Mediclaim and insurance-related documentation and coordination.




- Record and obtain patient feedback to support continuous service improvement.
- Monitor and maintain input/output stock records for administrative requirements.

Required Skills & Qualifications

- Bachelor’s degree (Preferred, not mandatory).
- Strong communication skills (English + local language).
- Ability to multitask, stay calm under pressure, and handle sensitive information confidentially.
- Proven experience in Front Desk / Reception / Customer Service (Preferred, not mandatory)

Job Types : Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits :

- Health insurance

Work Location: In person

📌 Front Desk Executive (Mumbai)
🏢 Eye Solutions
📍 Mumbai