Front Office Desk Receptionist job description specifically for Kumbhalgarh Forest Retreat .

Job Title : Front Office Desk Receptionist Location : Kumbhalgarh Forest Retreat, Kumbhalgarh, Rajasthan

Job Type : Full-Time Reports To : Front Office Manager / General Manager

Job Summary : Kumbhalgarh Forest Retreat is seeking a warm, professional, and customer-focused Front Office Desk Receptionist to be the first point of contact for our guests. You will play a crucial role in ensuring guests have a pleasant and memorable stay by delivering exceptional hospitality and managing all front desk operations efficiently.

Key Responsibilities :

- Greet guests warmly upon arrival and provide a smooth check-in/check-out experience.
- Provide guests with information about the resort, local attractions, transport options, and dining recommendations.
- Handle bookings, reservations, and cancellations using hotel management software.
- Maintain a clean, organized, and welcoming reception area.
- Coordinate with housekeeping and other departments to ensure timely service delivery.
- Manage guest complaints or issues with discretion and escalate when necessary.
- Handle billing, payments, and prepare invoices accurately.
- Maintain records of guest preferences to enhance future stays.
- Promote resort services, experiences,



and upsell packages when appropriate.

Requirements :

- Proven experience in a hospitality or customer-facing role (preferred).
- Excellent verbal and written communication skills in English and Hindi (knowledge of local languages is a plus).
- Friendly, approachable demeanor with strong interpersonal skills.
- Comfortable using hotel PMS systems (training can be provided).
- Ability to work flexible schedule, including weekends and holidays.
- Professional appearance and grooming standards.
- High school diploma or equivalent; degree or diploma in Hospitality Management is a plus.

Why Join Us?

At Kumbhalgarh Forest Retreat , we believe in creating memorable guest experiences in the heart of nature. As part of our team, you’ll enjoy a supportive work environment, opportunities for growth, and the chance to be part of a resort that values excellence in hospitality.

Contact No: (phone hidden)

Job Types : Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Benefits :

- Food provided

Education :

- Bachelor's (preferred)

Experience :

- total work: 2 years (preferred)
- Housekeeping management: 2 years (preferred)

Language :

- English (preferred)

Work Location: In person

📌 Front Desk Manager (Ranakpur)
🏢 kumbhalgarh forest retreat
📍 Ranakpur