Job Title : Front Office Executive (Female Preferred)
Company Name : NFCI - National Finishing and Cookery Institute
Location : Dehradun, - On-Site
About Us : NFCI is a leading educational institution offering vocational and skill development training in hospitality, culinary arts, and management. With over 33 years of legacy, we are committed to empowering youth and professionals through quality education.
Job Overview : We are seeking a confident and energetic Front Office Executive who can manage front-desk responsibilities while actively engaging in lead follow-ups and student counseling through calls. You will be the first point of contact for visitors and a key player in converting inquiries into admissions.
Key Responsibilities :
- Handle reception desk - greet and assist walk-in students and visitors.
- Manage incoming phone calls and respond to inquiries professionally.
- Make outbound calls to follow up with leads and prospective students.
- Counsel students about various courses offered.
- Maintain visitor records, inquiry logs, and follow-up databases.
- Coordinate with the admissions and faculty team as required.
- Ensure the front office area is presentable and organized.
Requirements :
- Graduate in any stream.
- 1-2 years of experience in front office/reception or telesales/admission counselling.
- Excellent communication and interpersonal skills.
- Basic knowledge of MS Office (Word, Excel, Outlook).
- Fluent in English and regional language.
- Skilled appearance and grooming.
- Experience in educational institutes, coaching centers, or training companies.
Job Type : Full-Time | Monday to Saturday Timings : 09:00 AM - 06:00 PM