Customer Service Executive-subscriptions (Mumbai)

Customer Service Executive-subscriptions (Mumbai)

21 Oct
|
Motowalks Technologies Private Limited (Autocar India and Autocar Professional)
|
Mumbai

21 Oct

Motowalks Technologies Private Limited (Autocar India and Autocar Professional)

Mumbai

Subscription Executive

About the company

After the acquisition of Autocar India by Spinny, there are plans to further grow Autocar India and Autocar Porfessionalwith a mix of new digital products, events and IPs with the focus on building brand loyalty and earning the trust of our audience.

This is an exciting phase of growth for Autocar and the ambition is to transition from India’s no 1 automotive media brand to a powerful automotive brand that transcends the media space.

Autocar India and Autocar Skilled is headquartered in Mumbai, with an office in Gurugram.

Autocar India magazine : Autocar India has grown to become India’s most trusted automotive media brand spanning virtually every form of media, from magazine to website, youtube channel, social media, with a massive digital reach in the special interest media category.

Autocar Skilled magazine : Autocar Professional magazineis India's premier B2B automotive brand, with a total focus on the Indian automotive industry. It's delivered to key executives and decision-makers, and provides in-depth analysis of this booming market through its concise news, incisive interviews and accurate data.

Our comprehensive coverage includes vehicle and component manufacturers as well as auto retail and finance. Other vital areas covered by us include fuels, roads and infrastructure which impact the development of the auto sector.

It also gives the latest information on the automotive markets of China, Taiwan, Indonesia, Malaysia and Thailand and we also have some of the world's biggest names in the industry writing for us. In a nutshell,



what is delivered to you twice a month is nothing but the best in automotive intelligence.

Job responsibilities : Renewals Management

- Managing subscription renewals
- Preparing expiry data sheet from the system (Autocar Professional)
- Preparing renewal reminders and sending them.
- Calling customers for renewals and maintaining reports

2. Recent Subscriptions & Billing

- Making calls for new subscriptions
- Preparing bills, payment receipts, and bills of supply as and when required
- Visiting events and exhibitions for subscription acquisition

3. Database Management

- Maintaining and regularly updating the AP database
- Label generation and entries
- Return calling, verifying and updating database

4. Distribution & Logistics

- Coordinating with branch offices, press, marketing, sales, and editorial teams
- Handling complaints (e.g., "copies not received")
- Preparing challans, managing dispatches to branches
- Following up with mailer and press, packing and other related tasks

5. Stock Management

- Managing stock of copies, specials, directories, etc.
- Maintaining subscription entry files and related records

Other Attributes :

- Excellent communication skills (written and verbal)
- Proficient in Microsoft Excel and Word
- Minimum 2 years of work experience

Job Types : Full-time, Permanent

Pay: ₹25,000.00 - ₹32,000.00 per month

Benefits :

- Health insurance
- Leave encashment
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund

Application Question(s):

- Where do you live in Mumbai?
- What is your current salary?
- What is your expected salary?
- What is your notice period?

Work Location: In person

📌 Customer Service Executive-subscriptions (Mumbai)
🏢 Motowalks Technologies Private Limited (Autocar India and Autocar Professional)
📍 Mumbai

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