We are currently seeking Customer Support Executives to join our team in Ludhiana . This is a full time opportunity for freshers who are looking to start their career in the customer service and support domain .

As a Customer Support Executive , you will serve as the first point of contact for our clients , providing timely, professional, and effective support across multiple channels while ensuring excellent customer experience.

Key Responsibilities

⦁ Provide accurate, clear, and timely information to customers ⦁ Maintain a professional, polite, and positive attitude in all interactions ⦁ Coordinate with internal teams to ensure effective issue resolution ⦁ Maintain proper records of customer interactions and support requests ⦁ Meet or exceed defined customer service quality standards and targets

Qualifications

⦁ Good English communication skills ( verbal and written )



⦁ Fast and accurate typing skills ⦁ Ability to work efficiently under pressure and manage multiple queries ⦁ Willingness to learn and adapt in a fast-paced environment

Preferred Skills

⦁ Prior experience in customer service (an added advantage, not mandatory) ⦁ Familiarity with CRM tools or ticketing systems ⦁ Strong listening skills and a problem-solving mindset ⦁ Strong customer empathy and active listening approach ⦁ Familiarity with live chat support tools and multi-channel communication ⦁ Ability to document issues clearly and escalate using structured reporting formats

Pay: ₹11,402.60 - ₹15,000.00 per month

Ability to commute/relocate:

- Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (required)

Shift availability:

- Night Shift (preferred)

Work Location: In person

📌 Cse (Customer Support Executive) (Ludhiana)
🏢 Tekki Web Solutions
📍 Ludhiana