Job Summary : We are seeking a motivated Customer Support Executive. The role involves engaging with customers telephonically, understanding their needs, and guiding them to use product features effectively.
Duties & Responsibilities :
- Identify customer needs and recommend appropriate product features.
- Respond promptly and professionally to customer inquiries.
- Support upsell Cross sell activities.
Required Skills & Abilities :
- Excellent communication in Hindi & English
- Strong interpersonal and soft skills.
- Ability to handle difficult conversations with professionalism.
Educational Qualification :
- Graduate / Undergraduates.
Experience : Experience in Inbound / Outbound calling campaigns preferred.
Freshers with good comunication skills can also apply
Work Setting:
- Work from Office.
- 6-day work week.
Benefits :
- Health insurance
- Provident Fund
Experience :
- Customer Service roles : 1 year /Fresher also welcome
Location :
- Gurugram, Haryana (preferred)
Benefits :
- Paid sick time
- Provident Fund
Work Location: In person
Benefits :
- Paid sick time
- Provident Fund
Language :
- Telugu (required)
- Tamil (required)
- Malayalam (required)
- English (required)
Location :
- Gurugram, Haryana (required)
Shift availability:
- Day Shift (required)
Work Location: In person
📌 Customer Care Executive (Gurugram)
🏢 Worxpertise (Edge Business Solutions
📍 Gurugram
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