We are looking for dynamic and customer-focused individuals to join our growing team as Customer Service Executives. In this role, you will be the first point of contact for international customers, delivering exceptional service and ensuring a seamless customer experience across various touchpoints.

Key Responsibilities :

- Resolve customer queries, concerns, and complaints in a timely and professional manner
- Provide accurate information regarding products, services, billing, and processes
- Maintain high levels of customer satisfaction through effective communication
- Adhere to quality standards, KPIs, and company policies
- Document customer interactions and maintain records in CRM systems
- Identify opportunities for upselling or cross-selling (if applicable)

Requirements :

- Excellent verbal and written communication skills in English
- Willingness to work in rotational shifts (US/UK/AUS)
- Basic computer knowledge and typing skills
- Strong problem-solving and multitasking abilities
- Ability to handle pressure and meet targets





Preferred Qualifications :

- Graduate or Undergraduate (Freshers & Experienced both can apply)
- Prior experience in BPO/Customer Service is an added advantage

What We Offer :

- Competitive salary with performance incentives
- 5 days working with rotational week offs
- International exposure and career growth opportunities
- Friendly and inclusive work setting
- Training and skill development programs

Why Join Us?

Be a part of a fast-paced, growth-driven organization where your communication skills and customer-first mindset are valued and rewarded. Build a rewarding career in the international BPO industry with endless learning opportunities.

Contact : Job Types : Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹60,000.00 per month

Benefits :

- Flexible schedule
- Food provided
- Health insurance
- Provident Fund

Work Location: In person

📌 Customer Success Executive (Mumbai)
🏢 Deepak Kushal Kunder
📍 Mumbai