EPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an prospect to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential._

Responsibilities

- Oversight of integrated engineering and operations programs across multiple accounts, ensuring EPAM's solutions deliver consistent business outcomes and operational excellence
- Adoption of automation-first practices and AIOps, embedding intelligence, monitoring and self-optimization into delivery processes
- Definition of scalable frameworks for unified governance, KPI reporting and performance analytics across engineering and operational streams
- Serve as a trusted advisor to client executives, shaping digital transformation strategies that leverage automation, cloud and data-driven operations
- Leadership of modernization initiatives that integrate AI-enabled DevOps, SRE principles and ITIL 4 practices to improve reliability and speed
- Mentorship and empowerment of senior program managers, delivery leads and cross-functional teams to promote engineering rigor, automation culture and measurable efficiency gains
- Translation of delivery excellence into tangible value, including improved SLAs, optimized costs, predictive operations and enhanced customer experience across the delivery ecosystem

Requirements :

- 21-28 years of experience in IT,



including at least 15 years in technology delivery management and 5 years leading large-scale, multi-stream programs in enterprise environments
- Proven track record integrating Engineering and Operations through automation, AI and intelligent optimization techniques
- Understanding of AIOps, SRE and infrastructure automation
- Expertise in DevOps pipelines and cloud platforms (AWS, Azure, GCP)
- Background in enterprise service management frameworks (Agile, ITIL 4, Lean) and modern Ops practices
- Capability to manage distributed global teams and influence senior technology and business stakeholders
- Skills in governance, risk management and data-driven decision-making using analytics tools (Power BI, Grafana, Tableau)

Nice to have

- Experience driving AI-led service transformation, intelligent automation programs or digital operations strategy at scale
- PMP, SAFe, ITIL 4 Managing Professional, or Cloud Architect (AWS/Azure/GCP)
- Exposure to advanced operational intelligence, AI/ML operations and continuous service optimization platforms

We offer

- Opportunity to work on technical challenges that may impact across geographies

- Vast opportunities for self-development: online university, knowledge sharing opportunities globally, learning opportunities through external certifications

- Opportunity to share your ideas on international platforms

- Sponsored Tech Talks & Hackathons

- Unlimited access to LinkedIn learning solutions

- Possibility to relocate to any EPAM office for short and long-term projects

- Focused individual development

- Benefit package:

- Health benefits

- Retirement benefits

- Paid time off

- Flexible benefits

- Forums to explore beyond work passion (CSR, photography, painting, sports, etc.)

📌 Director, Technical Program Management - Integrated Service Delivery (Chennai)
🏢 EPAM Systems
📍 Chennai