Job Title : Customer Experience Intern Company : Samarth E Mobility Pvt. Ltd. Location : Ahmedabad, Gujarat

Role Overview

Samarth E Mobility is looking for a creative, creative, and strategic-thinking Customer Experience Intern to enhance the end-to-end showroom customer journey. The role involves observing customer behavior, suggesting improvements, and implementing initiatives to elevate customer satisfaction, engagement, and overall experience.

Key Responsibilities

- Propose innovative ideas to enhance the overall showroom experience
- Design customer engagement activities such as demo experiences, welcome interactions, and information displays
- Work closely with sales and operations teams to ensure smooth customer flow
- Develop initiatives to make the EV experience more interactive and informative
- Assist in creating and tracking customer satisfaction metrics
- Suggest improvements in showroom layout, communication, and engagement touchpoints

Required Skills & Qualifications





- Pursuing or recently completed a Bachelor’s or Master’s degree in Business, Marketing, Design, Hospitality, or a related field
- Strong creative thinking and problem-solving skills
- Ability to think strategically about customer experience and service design
- Positive communication and observation skills
- Interest in customer psychology, service design, and retail experience
- Passion for electric mobility and sustainability

What We’re Looking For

- Someone who can think from a customer’s perspective and design better experiences
- A proactive individual who constantly seeks ways to improve customer satisfaction
- Ability to bring fresh ideas and innovative approaches

Job Types : Full-time, Permanent

Pay: From ₹25,000.00 per month

Work Location: In person

📌 Customer Experience Intern (Ahmedabad)
🏢 Samarth E-Mobility
📍 Ahmedabad