Key Responsibilities :

- Handle inbound and outbound customer calls professionally
- Resolve customer queries, complaints, and requests efficiently
- Provide accurate information about products and services
- Maintain high levels of customer satisfaction
- Record and update customer interactions in the system
- Achieve daily/weekly performance targets

Eligibility Criteria :

- Good communication skills in English (mandatory for international process)
- Basic computer knowledge and typing skills
- Strong problem-solving and listening skills
- Willingness to work in rotational shifts

Preferred Skills :

- Prior experience in BPO/Customer Service
- Ability to multitask and work under pressure
- Positive attitude and team player

Salary & Perks :

- Competitive salary package
- Attractive incentives and bonuses
- Training and development programs
- Career growth opportunities
- Friendly work environment

How to Apply : Job Types : Full-time, Permanent

Pay: ₹18,000.00 - ₹28,000.00 per month

Work Location: In person

📌 Customer Care Executive (Mumbai)
🏢 Teralogistics
📍 Mumbai