21 Oct
|
Indianile
|
Surat
Job Title: CRM Executive Location : Uttran, Surat Experience : 6 Months to 2 Years
A growing watch manufacturing company in Surat is looking for a dedicated CRM Executive to manage customer relationships and ensure smooth communication between customers and internal teams. If you have strong communication skills and enjoy working with customers, this is a great opportunity to grow your career.
Key Responsibilities :
- Maintain and update customer information in the CRM system
- Coordinate with sales and production teams for order updates
- Ensure timely follow-ups with customers regarding orders and services
- Build and maintain strong relationships with existing customers
- Track customer interactions and update records accurately
- Assist in resolving customer complaints and provide effective solutions
- Support the team in improving customer satisfaction and retention
Requirements :
- 6 Months to 2 Years of experience in CRM, Customer Support, or a related role
- Positive communication and coordination skills
- Basic knowledge of CRM tools and MS Office
- Ability to handle multiple customer queries efficiently
- Strong attention to detail and problem-solving skills
For More Information kindly connect us at : HR Saurabh | +91 93168 35810
Job Types : Full-time, Permanent
Pay: ₹12,000.00 - ₹20,000.00 per month
Work Location: In person
📌 Customer Relationship Executive (Surat)
🏢 Indianile
📍 Surat