Location : Gurugram (On-Site)

Experience : 1-2 years

Working Days :5 Days (Saturday & Sunday Fixed Off)

Working Hours : 6 PM- 3AM (Night Shift)/8 PM - 5AM (Night Shift)

Qualification :Any Graduate

- **Must have:

- ** Atleast 6 months experience in International voice process

Roles & Responsibilities :

- Maintain accurate records of sales activities and customer interactions in CRM software.
- Demonstrate strong product knowledge to present and pitch products/services to potential clients.
- Accurately handle order processing, service requests, and complaints .
- Provide solutions and recommendations to meet customer needs.
- Assist in sales & lead generation to support business growth.
- Prepare sales reports, analyse data, and provide market feedback .
- Provide after-sales support and address customer inquiries, issues, and grievances.
- Maintain a positive, empathetic,



and professional attitude while interacting with customers.

Required Skills :

- Solid communication (verbal & written) and interpersonal skills.
- Strong negotiation and closing skills
- Familiarity with CRM tools and relevant software .
- Ability to multi-task and manage time efficiently .
- Problem-solving mindset with a customer-first approach .
- Prior experience in sales, lead generation, or customer support will be an added advantage

Job Types : Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹35,000.00 per month

Benefits :

- Food provided
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Support Representative (Gurugram)
🏢 Aabhyasa Technologies
📍 Gurugram