We are looking for a Customer Support Executive who will handle client queries, resolve issues, and ensure a smooth customer experience for schools and parents.

Key Responsibilities

- Handle inbound & outbound calls from schools and customers
- Resolve customer complaints related to orders, sizes, delivery, etc.
- Coordinate with sales, production, and logistics teams
- Provide accurate product and order information
- Maintain records of customer interactions in Excel
- Follow up on pending issues until closure
- Ensure customer satisfaction and build long-term relationships

Required Skills :

- Good communication skills (Hindi & basic English)
- Problem-solving and patience in handling customers
- Good listening and interpersonal skills
- Ability to manage multiple queries at once

Qualification

- 12th Pass / Graduate (preferred)

Experience

- 0-2 years in Customer Support / Telecalling / Backend support
- Freshers with positive communication skills can apply

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Support Executive (Cse) (Gharaunda)
🏢 Curious Cub
📍 Gharaunda