Role :Customer Success Associate Employment Mode : 5 days, Work from office Location : Gurgaon, Sector-18

Requirements :

- Past experience in working with Advanced Excel and in making powerful presentations will be a plus.
- Any bachelor's or master's degree in engineering, Operations Management/Research, MIS, Management Science, Applied Mathematics, Statistics or Econometrics will be entertained.

Roles :

1. Developing and managing client portfolios.

2. Analyzing customer data to improve customer experience.

3. Hold product demonstrations for customers & improve onboarding processes.

4. Mediate between clients and the organization to achieve end goals.

5. Handling and resolving customer requests and complaints.

6. Minimize customer churn to increase customer retention.

Pay: ₹35,000.00 - ₹50,000.00 per month

Advantages :

- Provident Fund

Application Question(s):

- What's your current location? Are you open for the relocation?
- What's your current salary?
- Notice period in-days?

Work Location: In person

📌 Customer Success Associate (Gurugram)
🏢 Infosec Ventures
📍 Gurugram