21 Oct
|
Prime Trade
|
Lucknow
21 Oct
Prime Trade
Lucknow
Core Responsibilities
- Client Relationship Management : Serving as the dedicated contact to build rapport, trust, and long-term partnerships.
- Business Development : Proactively identifying current sales opportunities and expanding the wallet share of existing clients.
- Needs Analysis : Understanding client goals and providing customized solutions or advice.
- Issue Resolution : Promptly addressing and resolving client complaints to ensure high satisfaction rates.
- Strategic Collaboration : Liaising with internal sales, marketing, and product teams to meet client expectations and company goals.
- Performance Monitoring : Analyzing account performance, preparing reports, and tracking revenue targets.
Key Requirements & Skills
- Education : Bachelor’s degree in Business, Management, Marketing, or a related field.
- Experience :
Proven experience in client-facing roles, customer service, or account management.
- Skills : Excellent communication, negotiation, and interpersonal skills.
- Technical Skills : Proficiency in CRM software and MS Office.
- Competencies : Strong conflict resolution, problem-solving, and analytical skills.
Pay: ₹9,644.40 - ₹31,498.12 per month
Benefits :
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Ability to commute/relocate:
- Nagar Lucknow, Uttar Pradesh: Reliably commute or planning to relocate before starting work (preferred)
Education :
- Bachelor's (preferred)
Work Location: In person
📌 Customer Relationship Executive (Lucknow)
🏢 Prime Trade
📍 Lucknow