Key Responsibilities :

- Maintain strong relationships with existing and new customers
- Follow up with clients regarding services, complaints, and pending issues
- Maintain and update customer records in CRM software
- Coordinate with Sales, Operations, and Support teams for quick issue resolution
- Ensure timely response and proper customer support
- Collect customer feedback and share improvement suggestions
- Prepare daily/weekly customer reports and follow-up status
- Maintain customer satisfaction and retention

Required Skills :

- Good communication and interpersonal skills
- Basic knowledge of CRM tools and MS Office
- Strong follow-up and problem-solving skills
- Ability to work in a fast-paced environment




- Professional and positive attitude

Qualification :

- Bachelor’s Degree in any stream
- 6 Months to 1 Years of experience in CRM / Customer Support / Client Handling preferred
- Fresher’s with good communication skills can also apply

Job Details :

- Job Type: Full time
- Department: Customer Relationship Management (CRM)
- Location: Delhi
- Salary: As per company standards

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits :

- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Relationship Manager (CRM) (Ashoknagar)
🏢 KAN UNIVERSAL
📍 Ashoknagar