Key Responsibilities

- Handle inbound calls and enquiries from existing students and parents

- Drive student renewals, course extensions, and repeat enrollments :

- Build strong relationships to improve student retention and satisfaction :

- Counsel students and parents on academic progress and course plans :

- Resolve concerns to reduce churn and improve renewal conversion

- Coordinate with academic and operations teams for student support

- Update and maintain records in CRM / LMS systems :

- Consistently achieve renewal, retention, and revenue targets

Eligibility & Requirements

- Age Criteria: 19 to 26 years

- Freshers with excellent communication and convincing skills are welcome

- Robust verbal communication, persuasion, and relationship-building skills

- Experience in EdTech, coaching institutes, or education sales preferred

- Comfortable with targets, follow-ups, and inbound sales metrics :

- Student-focused and solution-oriented mindset

Pay: ₹13,000.00 - ₹17,000.00 per month

Work Location: In person

📌 Customer Support (Noida)
🏢 Ziyyara Edutech Priavte
📍 Noida