Roles Description : Key Responsibilities :

- Build and maintain strong customer relationships with regular and professional communication.
- Coordinate with the sales team for sales follow-ups, quotation follow-ups , and order status updates.
- Collect and document customer feedback from sales calls to installation.
- Ensure smooth coordination during installation and delivery stages.
- Manage post-sales follow-ups , including customer satisfaction and support requirements.
- Provide after-sales support and escalate issues as per defined SLA timelines.
- Maintain proper records of customer interactions and follow-ups.

Required Skills :

- Excellent communication skills (Hindi & English).
- Strong calling and follow-up skills .




- Customer-centric approach with valuable relationship-building abilities .

Experience :

- 1-3 years (Experience in customer support or sales coordination preferred)

Industry

- Hospitals and Health Care

Job Types : Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits :

- Cell phone reimbursement
- Health insurance
- Leave encashment

Experience :

- Customer acquisition: 1 year (required)
- Sales: 1 year (required)

Language :

- English (required)

Work Location: In person

Expected Start Date: 07/02/2026

📌 Cse (Customer Support Executive) (Delhi)
🏢 GULMOHAR HEALTHCARE
📍 Delhi