Customer Relations Officer (Mysuru)

Customer Relations Officer (Mysuru)

21 Oct
|
Indian Capital Finance
|
Mysuru

21 Oct

Indian Capital Finance

Mysuru

Language Required: Tamil or Telugu (mandatory)

Make outbound calls to customers regarding overdue loan payments

- Remind customers about pending EMI amounts and due dates
- Explain loan details, outstanding balances, and repayment schedules
- Understand and record reasons for payment delays
- Guide customers on available payment modes (Bank transfer, UPI, App, Branch, etc.)
- Follow company policies and regulatory guidelines while communicating with customers
- Maintain a polite, skilled, and customer-friendly approach during calls
- Handle customer queries and escalate issues to the concerned department when required

Pay: ₹15,000.00 - ₹20,000.00 per month

Work Location: In person

📌 Customer Relations Officer (Mysuru)
🏢 Indian Capital Finance
📍 Mysuru

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