21 Oct
|
Moon Technolabs
|
Ahmedabad
21 Oct
Moon Technolabs
Ahmedabad
Strong communication skills with fluency in English, Hindi, and Gujarati
Work on new sales leads and manage upgrade opportunities for existing customers
Conduct product demonstrations and walkthroughs for customers
Provide prompt and professional responses to customer queries and concerns
Maintain a positive customer experience while coordinating with internal teams for issue resolution
Create a knowledge base for customer self-help documents
Requirements : Ability to understand technical terminology and perform basic software troubleshooting
Familiarity with ticketing and customer support tools such as
Zendesk and Crisp will be an added advantage
Coordinate effectively with the technical team regarding customer-reported issues
Robust multitasking skills with the ability to prioritize tasks efficiently
📌 Mid Customer Support Executive (Ahmedabad)
🏢 Moon Technolabs
📍 Ahmedabad