Act as the main point of contact for customers regarding their orders.

- Prepare Proforma Invoices (PI) and process customer orders.
- Coordinate with production, quality, dispatch, and accounts departments for order execution.
- Update customers regularly about order status and delivery timelines.
- Resolve customer queries related to orders, invoices, and dispatch.
- Maintain proper documentation of orders and customer communication.
- Build and maintain robust relationships with customers through professional communication.
- Support management with order reports and customer data.

Qualifications & Skills

- Graduate (Commerce / Business Administration preferred).
- 1-3 years of experience in customer coordination / order management / back-office operations.
- Good verbal and written communication skills.
- Polite, professional, and customer-focused attitude.
- Good follow-up and coordination skills.
- Ability to handle multiple customers and tasks simultaneously.

Job Types : Full-time, Fresher

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits :

- Cell phone reimbursement
- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Work Location: In person

📌 Customer Relationship & Order Executive (India)
🏢 VENSEN LIGHTING PVT.LTD
📍 India