Key Responsibilities:

- Provide technical assistance, troubleshooting, and solutions to client issues in a timely manner.

- Work closely with the technical team to escalate and resolve complex issues.

- Document customer interactions, feedback, and resolutions in the CRM system.

- Guide customers on software installation, features, and usage.

- Ensure customer satisfaction by providing prompt and productive support.

- Assist in preparing FAQs, user manuals, and helpdesk content. Required Skills & Qualifications:

- Education: Any graduate (preferred in IT, Computer Science, or related fields).Experience: 0-3 years of experience in customer support, preferably in a software/IT product company.

- Language Proficiency: Must be fluent in at least 0ne or more South Indian languages (Tamil, Hindi,)



along with English.

- Soft Skills: Strong communication, problem-solving, and customer-handling skills.

- Tools: Experience with CRM software, ticketing systems, and remote desktop tools is a plus.

How to Apply : Job Types : Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

Benefits :

- Cell phone reimbursement
- Paid time off

Ability to commute/relocate:

- Tirupati, Andhra Pradesh: Reliably commute or planning to relocate before starting work (preferred)

Language :

- Hindi (preferred)

Work Location: In person

📌 Cse (Customer Support Executive) (Tirupati)
🏢 Yourg minds Technology Solutions
📍 Tirupati