Retail Sales Officer (Pollachi)

Retail Sales Officer (Pollachi)

21 Oct
|
Tanishq jewellery
|
Pollachi

21 Oct

Tanishq jewellery

Pollachi

A Jewellery Salesman (or Jewellery Sales Associate) is responsible for helping customers select and purchase jewellery while providing excellent customer service and maintaining product knowledge.

Key Roles and Responsibilities1. Customer Service

- Greet customers and understand their requirements.
- Assist customers in selecting jewellery based on their preferences, budget, and occasion.
- Build trust and maintain a professional relationship with customers.
- Handle customer queries, complaints, and after-sales service requests.

1. Product Knowledge

- Explain details about gold, silver, diamond, platinum, gemstones, and other jewellery products.
- Describe purity, weight, certification, making charges, and pricing.
- Stay updated on new collections, designs, and industry trends.

- Sales and Revenue Generation

- Achieve individual and store sales targets.
- Upsell and cross-sell related products such as matching sets, accessories, or extended services.
- Promote ongoing offers, schemes, and loyalty programs.

- Billing and Transactions

- Prepare sales invoices and assist with billing processes.
- Handle cash, card, UPI, and other payment methods accurately.
- Ensure all sales documentation is completed properly.

- Inventory Management

- Display jewellery attractively in showcases.
- Monitor stock levels and report shortages.
- Assist in stock counting, audits, and inventory reconciliation.




- Ensure proper handling and storage of valuable items.

- Security and Compliance

- Follow store security procedures for handling high-value products.
- Verify customer documents when required for high-value purchases.
- Maintain confidentiality and comply with company policies.

- Store Maintenance

- Keep displays clean, organized, and visually appealing.
- Ensure the showroom is presentable at all times.
- Assist in merchandising and promotional activities.

Skills Required

- Strong communication and interpersonal skills.
- Sales and negotiation abilities.
- Basic mathematics and billing knowledge.
- Customer-focused attitude.
- Attention to detail.
- Knowledge of jewellery products and certifications.
- Honesty, reliability, and professionalism.

Sample Resume Job DescriptionAssisted customers in selecting gold, diamond, and silver jewellery products; explained product features and pricing; achieved monthly sales targets; handled billing and payment transactions; maintained inventory records; ensured showroom presentation and compliance with security procedures.Typical Working Environment

- Jewelry showrooms and retail stores.
- Luxury boutiques.
- Monthly Incentives provided on achieving Targets

Pay: From ₹15,000.00 per month

Advantages :

- Food provided
- Health insurance
- Provident Fund

Education :

- Higher Secondary(12th Pass) (preferred)

Work Location: In person

📌 Retail Sales Officer (Pollachi)
🏢 Tanishq jewellery
📍 Pollachi

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