Telesales Agent (Vellore)

Telesales Agent (Vellore)

21 Oct
|
MakeMyTrip.com
|
Vellore

21 Oct

MakeMyTrip.com

Vellore

Job Title : Tele Sales Executive Department : Sales Industry : Travel & Tourism

Job Summary

Key Responsibilities

- Contact potential and existing customers to promote domestic and international holiday packages.
- Understand customer travel requirements and recommend suitable travel solutions.
- Generate sales through outbound and inbound calls.
- Follow up on leads, inquiries, and quotations to maximize conversions.
- Explain package inclusions, pricing, visa requirements, and travel policies to customers.
- Build and maintain strong customer relationships.
- Achieve monthly sales targets and performance goals.
- Update customer information and sales activities in the CRM system.
- Coordinate with operations and suppliers to ensure smooth booking processes.
- Handle customer queries and provide after-sales support when required.

Required Skills & Qualifications

- Excellent verbal communication and negotiation skills.




- Robust sales and customer service orientation.
- Ability to work under target-driven environments.
- Basic computer knowledge and CRM proficiency.
- Good organizational and follow-up skills.
- Knowledge of domestic and international travel destinations is an advantage.

Educational Qualification

- Any Bachelor's Degree or Diploma.
- Freshers with excellent communication skills may also apply.
- Prior experience in telesales, travel sales, or customer service is preferred.

Key Performance Indicators (KPIs)

- Number of calls made per day.
- Lead-to-sale conversion ratio.
- Revenue generated from bookings.
- Customer satisfaction and retention.
- Achievement of monthly sales targets.

Pay: ₹12,000.00 - ₹20,000.00 per month

Benefits :

- Cell phone reimbursement

Work Location: In person

📌 Telesales Agent (Vellore)
🏢 MakeMyTrip.com
📍 Vellore

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