21 Oct
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Checkbox
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Nagar
Key Responsibilities
- Handle inbound calls and WhatsApp inquiries regarding salon services, pricing, offers, and appointments.
- Make outbound calls to leads generated through social media, advertisements, website inquiries, and walk-in databases.
- Convert inquiries into confirmed appointments and salon visits.
- Follow up with potential customers and existing clients to maximize bookings.
- Maintain and update customer records, appointments, and follow-up schedules.
- Inform customers about ongoing offers, memberships, packages, and new services.
- Address basic customer concerns and ensure a smooth booking experience.
- Coordinate with salon staff to manage appointment schedules efficiently.
- Re-engage inactive customers through calls and promotional campaigns.
Requirements :
- Excellent communication skills in English, Hindi, and Telugu.
- Pleasant, professional, and persuasive phone etiquette.
- Robust customer service and sales skills.
- Ability to handle objections and confidently close bookings.
- Basic computer knowledge and familiarity with WhatsApp Business.
- Prior experience in tele-calling, customer support, reception, or salon/spa operations is preferred.
- Knowledge of salon, beauty, skincare, or grooming services will be an added advantage.
Compensation & Benefits
- Competitive salary.
- Performance-based incentives on appointments and conversions.
- Supportive and friendly work environment.
- Growth opportunities within the organization.
- 1-3 years of experience in tele-calling, customer support, or sales.
- Strong interpersonal and relationship-building skills.
Pay: ₹15,000.00 - ₹25,000.00 per month
Work Location: In person
📌 Tele Calling Executive (Nagar)
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📍 Nagar