Job Title : Ticketing Executive

Job Summary

We are looking for a detail-oriented and customer-focused Ticketing Executive to manage ticket reservations, bookings, and related customer support activities. The role involves handling ticket issuance, modifications, cancellations, and ensuring compliance with company policies and industry regulations.

Key Responsibilities

- Handle ticket bookings, reissues, cancellations, and refunds
- Assist customers with travel schedules, fares, routes, and availability
- Manage ticketing systems and reservation platforms accurately
- Coordinate with airlines, transport providers, or event organizers
- Resolve customer queries, complaints, and booking discrepancies
- Ensure all bookings comply with company policies and industry standards
- Maintain accurate records of transactions and customer interactions
- Process payments and issue invoices or receipts
- Meet daily, weekly, or monthly booking and service targets

Required Skills & Qualifications





- Bachelor’s degree or equivalent (preferred, not always mandatory)
- Proven experience in ticketing, reservations, or customer service
- Familiarity with ticketing software (e.g., Amadeus, Galileo, Sabre - if travel-related)
- Robust communication and interpersonal skills
- High attention to detail and accuracy
- Ability to handle pressure and manage multiple bookings simultaneously

Preferred Qualifications

- Experience in travel, aviation, hospitality, or event management
- Knowledge of fare rules, refund policies, and ticketing regulations

Working Conditions

- Office-based

Key Competencies

- Customer-centric mindset
- Problem-solving ability
- Time management
- Team collaboration
- Professional ethics and confidentiality

Job Types : Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Work Location: In person

📌 Ticketing Executive (Faridabad)
🏢 Memorable your trip
📍 Faridabad