QRight Solutions is looking for System Administrator & Desktop Engineer for a US based client at Chennai.

Designation : System Administrator

Education : any IT related degree

Experience : 7+ years of relevant ep

Pay : max 12 LPA

Location : Chennai

IMMEDIATE JOINERS only

IT System Administrator & Desktop Support Engineer : The IT System Administrator & Desktop Support Engineer is responsible for the reliability and improvement of the systems platform used by the IT support organization. The system administrator will engage with customers, internal and external, for solving problems related to standard service desk issues, cybersecurity incidents, and project activities.

Technical Responsibilities and Duties

- Administer, configure, and optimize Microsoft Defender for Endpoint, including threat analytics, security baselines, attack surface reduction rules, and compliance reporting.

- Manage and maintain ConnectWise Manage/Automate platforms, including:

- Ticketing best practices

- Automations/scripts

- Patch management configurations

- Asset inventory & monitoring

- Oversee RMM toolsets to ensure visibility, proactive alerting, remote remediation, and patch compliance across client environments.

- Implement, audit, and enforce security policies such as:

- Access control policies

- MFA enforcement

- Password and identity governance

- Endpoint hardening

- Incident response procedures

- Change management workflows

- Troubleshoot complex issues involving Windows servers, endpoints, networking, Azure AD/M365, and third-party security tools.





- Conduct regular security assessments, vulnerability reviews, and endpoint compliance checks.

- Manage backup/DR systems and ensure successful recovery testing.

- Assist with onboarding/offboarding, provisioning, and technical documentation for clients.

- Review, understand, and maintain existing PowerShell scripts and REST APIs.

- Improve and optimize automation workflows for reliability, security, and scalability.

- Troubleshoot script failures and resolve automation-related issues.

- Document scripts, logic, and operational procedures clearly.

- Familiarity with CI/CD or version control for scripts (e.g., Git).

- Knowledge of ITIL or structured IT operations processes.

Client & Communication Responsibilities

- Provide white-glove customer service to end users and client stakeholders; ensure empathy, professionalism, and high-quality communication.

- Regularly interface with executives and decision-makers, presenting:

- High-level summaries

- Risk assessments

- Strategic recommendations

- Roadmaps and budget-friendly solutions

- Translate complex technical issues into easily understandable language for non-technical users.

- Lead client-facing technical reviews,



QBRs, and project updates.

- Maintain clear, concise documentation in ticket systems, client portals, and internal knowledge bases.

Required Experience and Competencies

- Associates or Bachelor of Computer Science in IT related discipline or minimum 7+ years equivalent experience working in IT Systems

- 7+ years of professional experience as a Systems Administrator, Desktop Systems Administrator, or similar technical role.

- Experience within an MSP environment

- Expertise with:

- Microsoft Defender Suite / Defender for Endpoint

- Microsoft 365 Security & Compliance Center

- ConnectWise Manage and/or Automate

- RMM platforms (Automate, N-able, Kaseya, NinjaOne, etc.)

- Strong experience with:

- Windows Server (AD, DNS, DHCP, GPO)

- Azure AD / Entra ID

- Endpoint hardening and best practices

- Patch management at scale

- Backup/DR platforms

- Demonstrated ability to write and enforce security policies and technical standards.

- Outstanding customer service, interpersonal communication, and professionalism.

Preferred Experience and Competencies

- Relevant certifications (any of the following):

- Microsoft Security (SC-200, SC-900, MD-102)

- CompTIA Security+, CySA+

- ConnectWise certifications

- Experience conducting QBRs or customer-facing technical meetings.

Job Types : Full time, Permanent

Pay: ₹1,000,000.00 - ₹1,200,000.00 per year

Benefits :

- Health insurance
- Provident Fund

Work Location: In person

📌 System Administrator (Chennai)
🏢 QRight Solutions
📍 Chennai