Requirement :

- 0 to 2 Years of Experience. :

- Should have good communication skill.

- Should have good computer skills, including proficiency in MS Word, MS Excel, and Internet activities.

- Qualified phone etiquette and customer service orientation.

- Must be proficient in Microsoft Excel and Word.

Should be proficient in English, Hindi (Preferable).

Responsibilities :

- Post-Sales Follow-Up: Make timely post-sales follow-up calls to collect payment and required documents on time from the audit completed clients. Update the status in the CRM.
- Inbound & Outbound Calls : Handle both inbound and outbound calls in a professional and courteous manner to resolve client inquiries and issues.
- Report daily and monthly activities.
- Assist with the Technical team to assign them Auditing Date, Time and Documentation process
- Coordinate With the Technical Team to Assist Them with Daily Planning




- Demonstrate excellent verbal and written communication skills to build rapport and effectively convey information to clients.
- Follow up on potential incoming leads.
- Engage in tele-calling and direct customer interaction.
- Close sales effectively and achieve assigned targets.
- Maintain customer relationships and ensure customer satisfaction.
- Be proactive in identifying sales opportunities and improving conversion rates.

Benefits :

1. Salary (as per industry norms) + attractive incentives.

2. Friendly and collaborative work environment.

3. Access to training and development programs.

Job Types : Full-time, Permanent

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits :

- Provident Fund

Experience :

- total work: 1 year (preferred)

Work Location: In person

📌 Business Coordinator-voice Process (Chennai)
🏢 I3 MATRIX PRIVATE
📍 Chennai