Location : Ahmedabad, Gujarat

Shift and Timings : 9 AM to 9 PM (Rotational)

Job Type : Full Time

Department : IT Infra

About Simform : Simform is a premier digital engineering company specialising in Cloud, Data, AI/ML, and Experience Engineering to create seamless digital experiences and scalable products. Simform has strong capabilities across Microsoft, AWS, Google Cloud, and Databricks. With a presence in 6 countries, Simform primarily serves North America, the UK, and the Northern European market. Simform is well-recognised as one of the most reputed employers in the region, having created a thriving work culture with a high work-life balance that gives a sense of freedom and opportunity to grow.

Role Overview : Key Responsibilities

- Manage, monitor, and maintain Windows, Linux, and macOS endpoints.
- Perform routine system maintenance tasks: patching, backups, monitoring, antivirus/EDR, disk space management, and security hardening.
- Provide Level 1-2 helpdesk support, troubleshoot hardware/software issues, and track requests through the ticketing system.
- Administration of Active Directory including user provisioning/deprovisioning, group policies, password resets, and access management.
- Basic Office 365 administration (Exchange Online, SharePoint/OneDrive, Groups, licensing) and foundational Azure knowledge (Azure AD, VM provisioning, basic IaaS/PaaS concepts).
- Manage and support network and services: DNS, DHCP, VLANs, VPNs, routing basics, and firewall rules as needed.
- Maintain documentation: build and update runbooks, standard operating procedures, knowledge base articles, and change logs.
- Collaborate with IT team on project implementations, deployments, and incident response.
- Assist with asset management: inventory, lifecycle, and software license compliance.
- Participate in on-call rotation or after-hours support as required.
- In case of emergency and outage must be ready to stretch shift, swap shift with other teammates, work on weekends and public holidays.

Required Technical Qualifications





- 2-4 years of relevant IT experience in systems administration or IT support.
- Strong familiarity with Windows (clients/workstations), Linux (Ubuntu), and macOS.
- Experience with system maintenance tasks: patching, backups, monitoring, and security baseline configurations.
- Solid understanding of Helpdesk operations, ticketing systems, and customer service skills.
- Basic Networking knowledge: IP addressing, DNS/DHCP, VPNs, VLANs, and firewall concepts.
- Experience with Active Directory (user/computer accounts, GPOs, OU structure, permissions).
- Basic Office 365 administration and Azure knowledge (Azure AD, licenses, basic VM/IAAS concepts).
- Excellent verbal and written communication skills; ability to create clear documentation and runbooks.
- Strong problem-solving skills, adaptability, and willingness to learn new technologies.
- Ability to work independently and within a team; good time management and prioritization.

Preferred Qualification - Certifications in IT infra and cloud computing such as CompTIA ITF+/A+, Microsoft 365 Fundamentals, Azure Fundamentals, or similar. (Not Necessary)

- Experience with automation scripting (PowerShell, Bash) and basic infrastructure as code concepts.
- Familiarity with virtualization technologies (Hyper-V, VMware) and cloud concepts.
- Knowledge of security best practices, auditing, and compliance basics.

Soft Skills

- Adaptable and proactive approach to changing requirements.
- Clear and concise written and verbal communication.
- Documentation-minded with ability to create user guides and runbooks.
- End-user oriented mindset with strong teamwork spirit.

Work Environment and Benefits

- Collaborative IT team with mentorship and opportunities for skilled growth.
- Exposure to multi-platform environments and cloud services.
- Training opportunities and support for certifications.

Why Join Us :

- Young Team, Thriving Culture
- Flat-hierarchical, friendly, engineering-oriented, and growth-focused culture.
- Well-balanced learning and growth opportunities
- Free health insurance.
- Sponsorship for certifications/events and library service.

📌 System Administrator (Ahmedabad)
🏢 Simform
📍 Ahmedabad