Job Location: Lucknow

You will be the face of Policy Ghar interacting with our users directly. You will understand their requirements and recommend policies or features that are best suited for them. You will be hand holding our users in their insurance buying journey.

Also, if you are not from an insurance background, we have a rigorous training to get you up to speed.

Requirements :

- Excellent communication and interpersonal skills.
- Accuracy and attention to detail
- Good command of English.
- Basic computer knowledge is necessary.
- Ability to communicate, present and influence effectively.

Responsibilities :

1. Attend calls to provide information related to insurance policies and informing about any modifications in the policy to prospective as well as current clients.

2. Solicit sale of additional or recent products and services.

3. Examine whether the necessary changes were made in so as to resolve the customers problems.

4. Cancel accounts and inform customers about claim investigation results.

5. Keep the customers well-informed and satisfied every time.

6. Maintain strong customer relationships.

7.



Keep customer transactions and interaction records including all the complaints, inquiries, comments, and actions performed.

8. Send mails, newsletters, and other correspondence forms to customers.

9. Protect the company reputation.

10. Offer price quote information to prospective clients.

11. Multi-tasking

12. Pacify difficult customers and handle their problems

13. Have effective verbal and non-verbal communication skills

14. Willingness to provide assistance

15. Approachable

16. A good memory to remember details and data

17. Basic typing skills

18. Basic computer skills

19. Able to work in flexible work timings

20. Sound judgement skills with good listening abilities

21. Able to cope with a fast-paced work environment

22. Resolve problem efficiently after critically analyzing situations

Pay: ₹14,000.00 - ₹18,000.00 per month

Benefits :

- Health insurance

Experience :

- Sales: 1 year (preferred)

Work Location: In person

📌 Sales Executive (Lucknow)
🏢 PolicyGhar
📍 Lucknow