Job Description - Drive Microfinance business by Identifying business potential locations, achieving business targets and maintaining portfolio quality.- " - Leading a sales team of loans Officer & Branch Managers to achieve their business targets, - Assess potential client base and product acceptability in new regions, areas & opportunities for geographical expansion of operational areas. - Driving robust business growth by recruiting, driving, managing and motivating their team across assigned territories for deeper market penetration and reach - Conducting field visits to ensure onboarding of quality customers by field team and visiting centre meetings to assess their conduct. Motivating low performing branches and staff to improve their efficiencies - Ensuring repayment, collection efficiencies and delinquency management in their respective areas. - Forming innovative collection strategies in their respective areas to prevent risky areas and ensure portfolio quality. - Visiting overdue, non-starter and delinquent customers with the team to assist and guide them on hard bucket collections. - Identifying productive branch locations and Responsible for handling all Compliance, Audit, Legal, Customer Service, Operations, Logistics, Admin, HR etc. related issues in their area - Keeping a close eye on external environment (Defaulting pockets, Competition, Socio political issues)



and understand/act with early warning signals. - Ensure Compliance to PHC reports & audit reports in timely manner - Responsible for all recruitment, training, learning and upskilling of manpower in the ranches pertaining to his are and motivating them to achieve maximum productivity. - Training Branch Managers and Loan officers to improve their productivity, customer assessment, technical knowledge, improving FTR and reducing TAT - Guiding staff to promptly always resolve any customer complaints and maintain desired customer satisfaction. This is to ensure brand recall amongst customers and non-customers while maintaining strong brand value - Serving as a strong middle link between Head Office and Field Staff to disseminate important information - Providing inputs for enhance existing and suggesting new products to Head Office Teams which suit their target customers and geographies - Supervising a cluster of 4-6 branches within his area and assisting, monitoring and supervising them on all aspects to ensure smooth conduct of business operations. - Ensure all laid down system and processes are followed at the branch as stipulated by the Senior Management. - Ensure that all staff are adequately trained on the Products of the company and Processes" - Qualification : Post Graduate/ Graduate in any discipline

📌 Area Sales Manager - Retail Mfb - Sales - Kakinada - Rajendranagar - Jm
🏢 Tata Capital
📍 Kakinada