Job Title: IT Support Engineer

Qualifications & Experience

- Diploma / Degree in IT, Computer Science, or related field
- Minimum 4+ years of experience in IT support or system administration
- Certifications in networking or hardware support will be an advantage

Soft Skills

- Problem-solving mindset and quick response capability
- Good communication and coordination skills
- Ability to work independently and manage priorities
- Responsible and service-oriented approach

Location : Adalaj, Gandhinagar Employment Type : Full-Time Department : IT / Systems Support

Job Summary

We are looking for a reliable and technically skilled IT Support Engineer to manage and maintain the organization’s IT infrastructure. The role includes handling CCTV systems, computer hardware, networking solutions, and general IT support , ensuring smooth day-to-day operations and mínimal downtime.

IT Infrastructure Support

- Provide day-to-day IT support to staff and departments
- Install, configure, and maintain desktops, laptops, printers, and peripherals
- Troubleshoot hardware and software issues and ensure timely resolution
- Maintain IT asset records and inventory

CCTV & Surveillance Systems

- Install, configure, and maintain CCTV cameras and surveillance systems
- Monitor system performance and ensure proper recording/storage
- Troubleshoot camera connectivity, DVR/NVR, and network issues




- Coordinate with vendors for repairs and upgrades

Networking & Connectivity

- Manage LAN/WAN networks, Wi-Fi systems, and internet connectivity
- Configure routers, switches, access points, and network security settings
- Troubleshoot network downtime and performance issues
- Support VPN, firewall, and access control configurations

System Maintenance & Security

- Perform regular system updates, backups, and antivirus checks
- Ensure data protection and system security practices are followed
- Assist in implementing IT policies and best practices

Vendor Coordination & Documentation

- Coordinate with external IT vendors and service providers
- Maintain documentation of configurations, licenses, and maintenance logs
- Support IT requirements during audits, inspections, and events

Required Skills & Competencies

- Strong knowledge of computer hardware troubleshooting
- Hands-on experience with CCTV installation and maintenance
- Good understanding of networking concepts (IP, routing, switching, Wi-Fi)
- Familiarity with Windows OS, printers, and office software support
- Basic knowledge of IT security practices

Thanks & Regards

Vikas Solanki - HR Manager

Job Types : Full time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

📌 IT Support Engineer (Gandhinagar)
🏢 Swarrnim Startup and Innovation University
📍 Gandhinagar