AU Small Finance Bank Limited
Sales Officer LAP
Office Location:
Generate fresh Business and service existing clients
Achieve assigned targets for sales & regular collection 2. Conduct Marketing activities, leafleting , Canopy etc to identify new sources of business 3. Handle customer queries, build up customer relationship and develop brand value in the market 4. Co-ordinate with Operations & Collection department for customer onboarding and servicing 6. Conduct physical verification of customer's residence, business and any other asset crucial from credit point of view and taking photographs. Follow instructions frm seniors, coordinate with internal teams for getting visit reports done. Conduct physical verification of credit related documents like ITR, Bank statement, receipts, ledger and property documents - doing OSV ( Original Seen and verified) of documents. Take reference check of customers from local market and existing customers. Follow policies & procedure as laid down by the bank. Portfolio Management - visit delinquent cases, collect EMIs of delinquent cases in collaboration with collections team. Maintain least OTC / PDD pendency and ensure timely clearance of the same. Maintain and collect fresh bouncing cases EMI with charges as mentioned in policy, 18. Collect fresh data from open marketing activities for tele calling and self sourcing. Follow leads so generated from data received from telemarketing team 21. Clear queries from credit, Ops, Legal, Valuation etc. Timely submit daily MIS and sourcing data to reporting authority





Do not get involved in any financial/non-financial transaction with the customer 4. Conduct customer reference checks with utmost sincerity and maturity - goodwill of the client should not be hampered - not disclose any financial or personal information of existing / new clients with any ( existing / prospective clients ) or any 3rd party

Field specialization:
Academic score:
Required Training/s:
Required Work Experience
Role: Sales Executive, Sales Officer, Customer Service Executive/Officer, Relationship Executive/Officer
Years of experience: Key Performance Indicators: Business Volume, Average Ticket size, Boarding rate
adept at handling digital business apps and software 4. eager to learn and grow as a banking professional 6. Target Market Knowledge - Local Area geography familiarity 3. Familiarity with Digital applications 5. Detailed data collection/recording
Skilled Communication - Regional language proficiency, verbal and written fluency, soft-spoken 2. Sales Forecasting & Reporting
Ability to do extensive field travel/work 4. Valid Two-Wheeler Driving License 2. Positive reference check and clear civil report
Work Environment Details: 90% - Field, 10% - Office
Travel: High
Work Permit:
Contract Types: Permanent
Aherence to Code of Conduct policy of the bank 2. Non-disclosure of confidential information about bank, clients 3. Responsible handling of bank assets s.a. ID Card, SIM, Marketing material, digital devices, Receipt book etc.

📌 Sales & Operations Administrator (Permanent) (India)
🏢 AU Small Finance Bank
📍 India