Emitrr - VoIP Engineer (India)

Emitrr - VoIP Engineer (India)

21 Oct
|
Emitrr
|
India

21 Oct

Emitrr

India

About Us : Emitrr is a complete customer interaction and engagement platform that helps small businesses automate day-to-day tasks like follow-up, appointment reminders, review requests, scheduling, intake, and more.With Emitrr, small businesses can spend time growing their business by bringing everything under one platform : Reputation, Text messaging, Phone Systems, Forms, Customer Engagement, and more.Founded by Anmol Oberoi and Pulkit Gambhir, we are a profitable Vertical SaaS platform with healthy revenues, growing at a super-fast speed, and funded by Tier-1 VCs in India and the US.Why apply? : We are on a journey of 1 to 10 with solid product-market fit and 500+ customers. We are looking to build processes to help us scale, offering a first-hand opportunity to create processes rather than just following them.Responsibilities : - Design, configure, and deploy VoIP systems that meet high standards of performance and reliability.- Maintain and optimize existing VoIP infrastructure to ensure smooth operation and minimal downtime.- Troubleshoot and resolve VoIP-related issues, providing technical support to internal teams and customers.- Collaborate with product and development teams to integrate VoIP features into our SaaS products.- Monitor VoIP system performance,



implementing improvements and updates as necessary.- Stay up-to-date with the latest VoIP technologies and industry trends, and apply them to enhance our offerings.- Document VoIP system configurations, processes, and procedures for internal reference and knowledge sharing.Requirements : - Proven experience in designing, deploying, and maintaining VoIP systems.- Strong knowledge of TCP/IP networks, firewalls, and related protocols (SIP, RTP, RTCP, TLS, ICE, STUN, TURN, WebRTC).- Experience with VoIP applications such as Kamailio, OpenSIPS, FreeSWITCH, RTPEngine, and Asterisk.- Experience with troubleshooting tools such as Wireshark, sngrep and Homer.- Proficiency in networking concepts, including firewalls, NAT, QoS, and VPN.- Strong problem-solving skills and the ability to work independently as well as part of a team.- Excellent communication skills, with the ability to explain technical concepts to non-technical stakeholders.- Knowledge of security best practices in VoIP systems.- Experience with scripting languages (e.g., Python, Bash) is a plus.- Familiarity with cloud platforms like AWS, GCP, or Azure, and experience with CI/CD pipelines is a plus. (ref:hirist.tech)

📌 Emitrr - VoIP Engineer (India)
🏢 Emitrr
📍 India

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