To develop and drive business growth strategies for the country and be expected to provide the country team leadership, vision and energy as necessary to ensure the full business potential is realised whilst maintaining, upholding and promoting the integrity of BSI products, services and reputation. The role has overall P&L; accountability for the India Assurance business, with direct responsibility for Sales and dotted-line responsibility for Operations in India.
Lead the deployment and implementation of the strategy and multi-year plan of the Assurance streams, adapting it to the market context in India, in line with the Group Strategic plan, maximising profitable growth across our chosen sector/streams
Build impactful and collaborative relationships with BSI colleagues across our multi-layered matrix organisation to support existing businesses, leverage growth opportunities as One BSI
Lead, develop, and motivate India's leadership teams to drive sales and contribute to achieving our profitable growth strategy. Embed sales improvement programmes and support delivery optimisation according to cluster plans.
Provide leadership by 'setting the tone' for behaviours, building an inclusive culture that is in line with our Values and Excellence Behaviours
Provide commercial thought leadership and represent BSI to the relevant stakeholders in India.
Commercial
Have direct responsibility for the Sales function in India, including the development and execution of sales strategy, pipeline management and achievement of agreed sales and revenue targets.
Establish, foster and sustain relationships with significant clients and stakeholders to understand clients' needs and market trends better to inform recent product development and opportunities to exploit BSI's product suite, in particular leading the selection of the key accounts in the geographies and empowering the right teams to develop the relationships with those clients.
Build, continuously develop and execute a compelling Sales plan that drives BSI positioning, offers integrated solutions to our clients with alignment to the group strategy
Actively partner with colleagues across geographies and Streams to understand the broader products and services portfolio, identifying and implementing joint opportunities that enable the business growth agenda.




Create and embed effective cross-sell strategies and processes to move the business from transactional selling to solutions that add value for our clients, building and promoting integrated services across Assurance and other streams.
Identifies and executes opportunities for mergers, acquisitions, partnerships and alliances for the Assurance Stream in India, working in coordination with the Assurance Leadership team and with the support of the Director of Corporate Development.
Own the P&L; for the India Assurance business, including cost planning, including the annual budgeting, forecasting and strategic review processes for the Assurance Stream.
Effectively manage all key financial metrics with accountability for delivering on budget revenue and contribution expectations and manage performance within the countries in all Assurance sub-streams (System Certification Services and Training Services)
Dotted- Line Responsibilities – Operations
Provide dotted-line leadership and oversight of Assurance Operations in India, ensuring operational performance and service delivery are aligned with business objectives, client commitments and the overall India Assurance strategy.
Ensures BSI's compliance with all relevant Accreditation requirements at all times.
Ensure compliance with BSI's policies and technical and legal requirements and thereby protect BSI's brand reputation and intellectual property
Lead, develop and manage Assurance resources in India, working with the Senior HR Business Partner to develop and execute a People plan to meet current and future business needs.
Build organisational design and capability in India through investment in skills, knowledge and experience to create a resilient and agile organisation
Build and develop a capable, resilient, diverse, and inclusive leadership team, leading the development and implementation of human resources strategies to ensure the recruitment, development, and retention of the highest-calibre professionals and leaders at all business levels.




Key Success / Performance Indicators
The geographic scope of the role covers India, and some more comprehensive international travel will also be required. Includes all aspects of general management, P&L; accountability for India Assurance, direct sales responsibility and dotted-line Operations oversight:
P&L; performance – Revenue, contribution and delivery against budget
Client growth - Average Revenue Per Account and total number of clients
Sales, revenue and contribution targets
Proven experience in developing, motivating and leading a winning team.
Proven experience in a senior leadership position, ideally within a matrix organisation
Proven experience in managing P&L; and financial performance, including revenue, profitability, budgeting and forecasting.
Proven experience in leading Sales and developing and executing commercial strategies to deliver sustainable revenue growth.
An understanding of the business planning and budgetary control processes.
BSI business language is English; therefore, a good level of written and spoken English is a must.
Commercial thinker with sound knowledge of the systems certification industry would be advantageous
Strong team player, adept at coaching and supporting others
Proactive & goal-orientated – driven to achieve tangible commercial results for the business
BSI is a business improvement and standards company and for over a century BSI has been recognized for having a positive impact on organizations and society, building trust and enhancing lives.
Today BSI partners with more than 77,500 clients in 195 countries and engages with a 15,000 strong global community of experts, industry and consumer groups, organizations and governments.
Utilizing its extensive expertise in key industry sectors - including automotive, aerospace, built environment, food and retail, and healthcare - BSI delivers on its purpose by helping its clients fulfil theirs.
Living by our core values of Client-Centricity, Agility, and Collaboration, BSI provides organizations with the confidence to grow by partnering with them to tackle society's critical issues – from climate change to building trust in digital transformation and everything in between - to accelerate progress towards a better society and a sustainable world.

📌 Regional Director of English (Delhi)
🏢 BSI
📍 Delhi