Software Engineer II
Are you an experienced Salesforce developer with a 'can do' attitude and enthusiasm that inspires others
And are you eager to work on delivering high quality products to our customers

The team is responsible for technically supporting editorial relationships and licenses for secondary content. The Salesforce developer engages directly with global, multi-functional teams to provide user support and assist in strategic development and enhancement of the Customer Relationship Management application (Salesforce). This includes, but is not limited to, direct user engagement and support, key stakeholder support and business analysis, continual business process improvement, assessment and advancement of complementary Salesforce technologies, and alignment to overarching Sales & Marketing business objectives.The Salesforce developer acts as the business-facing Subject Matter Expert for the Salesforce technology stack primary responsibilities include real-time user support, end-user documentation, assistance in capturing and evaluating business requirements, stakeholder support during UAT and various phases of the development lifecycle, and execution of required development throughout phased implementation. The primary objective of this role is to ensure that Elsevier has a functionally sound and stable Salesforce deployment, and that the desired level of user support is being achieved.

Provide system and business process expertise when scoping projects and related integrations
Integration monitoring and trouble-shooting
Applies advanced Salesforce technical principles and concepts contributes to the development of new principles and concepts
Degree in Computer Science, Software Engineering, MIS or related field preferred

- 1+ years previous administrative experience with Salesforce
- Salesforce Certified Advanced Administrator or Developer certification preferred
- Salesforce Certified Platform App Builder certification preferred
- Experience working in Agile projects




- Strong understanding of how to build and support highly scalable and reliable solutions on Salesforce Platform
- Demonstrated support success with at least one large Salesforce Org
- Understanding of UI design principles and best practices
- Exceptional analytical skills and experience working with large-scale, complex datasets
- We promote a healthy work/life balance across the organization. With numerous wellbeing initiatives, family leave and tuition reimbursement, we will help you meet your immediate responsibilities and long-term goals.

Working flexible hours - flexing the times when you work in the day to help you fit everything in and work when you are the most productive.

Group Health Insurance Policy (covering self and family)
Group Life insurance/accident policy
Generous long-service awards
Current Baby gift
Subsidized food provided (applies to India- Chennai)
Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, Gazetted Public Holiday and Maternity/Paternity Leave
Free Transport provided to and from the office (applies to India-Chennai)

A global leader in information and analytics, we help researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. Building on our publishing heritage, we combine quality information and vast data sets with analytics to support visionary science and research, health education and interactive learning, as well as exceptional healthcare and clinical practice. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our or please contact 1-(phone hidden).

We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.

.

📌 Software (Salesforce) Developer (Chennai)
🏢 Academic Press Elsevier
📍 Chennai