Talent Acquisition Specialist, Customer Services (Mumbai)

Talent Acquisition Specialist, Customer Services (Mumbai)

21 Oct
|
Federal Express Corporation AMEA
|
Mumbai

21 Oct

Federal Express Corporation AMEA

Mumbai

Operational Workforce Planning & Acquisition; Strategic operational workforce planning (CE, Ops, Sales), High-volume recruitment and hiring / RPO

We are looking for a proactive and result-oriented Talent Acquisition Associate to manage the end-to-end recruitment process. The ideal candidate will be responsible for sourcing, screening, interviewing, and hiring qualified candidates while building a strong talent pipeline and delivering an excellent candidate experience.
Manage the end-to-end recruitment cycle , from requirement gathering to offer closure and onboarding.
Source candidates through job portals, LinkedIn, social media, employee referrals, databases, and other channels .
Manage candidate communication and ensure a positive candidate experience.
Maintain and regularly update the recruitment pipeline and candidate database.
Track recruitment metrics such as time-to-hire, source effectiveness, offer-to-joining ratio, and hiring performance .
Develop and maintain talent pools for current and future hiring requirements.
Support employer branding and recruitment marketing initiatives.
Ensure recruitment activities comply with company policies and applicable employment regulations.
Bachelors degree in HR, Business Administration, or a related field .

- 3-5 years of experience in Talent Acquisition / Recruitment is mandatory.
- Strong knowledge of sourcing and recruitment techniques.
- Hands-on experience with LinkedIn, job portals, ATS, and recruitment databases .
- Planning & Organization Skills; Project Management Skills





We are an equal opportunity/affirmative action employer and we are committed to a diverse, equitable, and inclusive workforce in which we enforce fair treatment, and provide growth opportunities for everyone.
All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, pregnancy (including childbirth or a related medical condition), physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.
The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy, or activity. Through our P-S-P philosophy, we have a work workplace that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.
The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s.

📌 Talent Acquisition Specialist, Customer Services (Mumbai)
🏢 Federal Express Corporation AMEA
📍 Mumbai

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