21 Oct
|
Asian House
|
Puducherry
21 Oct
Asian House
Puducherry
Key Responsibilities
- Lead and train the service team on food service techniques, qualified etiquette, guest handling, and service standards.
- Maintain a professional, respectful, and positive work environment for all team members.
- Communicate with guests to ensure satisfaction, handle complaints proactively, and deliver an excellent dining experience.
- Ensure smooth coordination between kitchen and service staff for accurate and timely order delivery.
- Take orders, operate POS systems, and support the team during busy hours or staff shortages.
- Monitor operational issues and report them to management promptly for quick resolution.
- Maintain accurate billing, table management, and order processing through the POS system.
- Upsell food and beverages to increase average order value and improve overall restaurant sales.
- Actively collect guest feedback, encourage reviews, and identify opportunities to improve the guest experience.
- Take initiative to improve restaurant performance, increase sales, and achieve measurable results.
- Demonstrate honesty, punctuality, accountability, and professionalism at all times.
What We’re Looking For
- Strong leadership, communication, and team management skills.
- Hands-on experience with POS systems and basic inventory handling.
- Excellent problem-solving, customer service, and interpersonal skills.
- Ability to work under pressure, manage a team effectively, and maintain high service standards.
- A sales-driven mindset with the confidence to recommend products and increase revenue.
- Willingness to learn new technology, systems, and modern restaurant operations.
- Previous experience in a similar role is preferred.
Career Growth & Performance-Based Incentives
We believe in promoting people who take ownership, deliver results, and grow with the business.
- Grow Within the Same Outlet: Take on greater responsibilities and progress into senior leadership roles based on your performance.
- Opportunities Across Multiple Outlets: High-performing team members may get opportunities to transfer to our other outlets, take on bigger responsibilities, and explore new career opportunities within the business.
- Performance-Based Promotions: Your sales performance, leadership, consistency, and contribution to the restaurant will be considered for promotions and career advancement.
- Earn More Through Incentives: The more you sell and contribute to sales growth, the greater your opportunity to earn additional performance-based incentives, subject to the applicable incentive structure.
- Be Rewarded for Results: We value team members who take initiative, improve customer satisfaction, increase sales, and make a measurable difference to the business.
Learn AI-Powered Restaurant Operations
Join us and gain practical experience with our AI-powered restaurant management system, designed to simplify and streamline day-to-day operations.
You will learn how our integrated system helps manage and monitor key areas, including:
- Restaurant operations and daily workflows.
- Sales performance and reporting.
- POS systems,
orders, and billing.
- Operational monitoring and performance insights.
- Data-driven decision-making to improve efficiency and sales.
Our technology helps reduce the manual workload and makes it easier to monitor important aspects of the business, allowing you to focus more on leading your team, serving guests, and growing sales.
You will also have the opportunity to develop your knowledge of AI-powered business systems and modern restaurant technology, giving you valuable skills for future leadership roles.
What We Offer
- A professional, supportive, and growth-oriented work environment.
- Food and accommodation provided.
- Performance-based incentives with the opportunity to earn more through increased sales.
- Recognition and career advancement for strong performers.
- Opportunities to grow within the same outlet or potentially move to other outlets within the business.
- Hands-on training in AI-powered restaurant management, POS systems, and operational technology.
- An opportunity to become a key contributor to the restaurant’s success and develop into a future leader.
We are looking for someone who wants more than just a job, someone who wants to learn, lead, increase sales, embrace technology, and grow with our business.
If you are motivated, responsible, sales-focused, and eager to build a long-term career in the hospitality industry, we would love to hear from you.
Job Types: Full-time, Permanent
Pay: ₹17,500.00 - ₹23,000.00 per month
Benefits:
- Food provided
- Health insurance
- Paid time off
- Provident Fund
Experience:
- Captain: 1 year (Preferred)
Work Location: In person
📌 Restaurant Captain (Puducherry)
🏢 Asian House
📍 Puducherry