Welcome Call and On boarding- Managing and handling customer from Welcome call post sales till possession, with a proper streamlined process to facilitate smooth buying experience.
Customer Relationship Management - Ensure end to end resolution of all the customer request/queries/complaints /escalations within the specified TATs.
Collection and Payment Management -Ensuring timely revenue collection from existing customers and current booking through regular payment follow-ups
Customer Database Management
Customer Satisfaction and Retention
Handover and Possession
If interested Kindly send me your updated CV on
[email protected]
Thanks - Linesh Shirgaonkar
📌 Manager CRM (Mumbai)
🏢 Dosti Realty
📍 Mumbai