21 Oct
|
C5 Health
|
Mumbai Suburban
21 Oct
C5 Health
Mumbai Suburban
Job Description:
- Handle incoming calls and emails from patients in a qualified and timely manner
- Assist patients with appointment scheduling, rescheduling, and cancellations
- Provide accurate information regarding medical services, billing processes, and insurance claims
- Resolve patient concerns and complaints with empathy, professionalism, and effective communication
- Maintain accurate and up-to-date patient records in the system
- Coordinate with internal teams such as doctors, billing, and insurance departments to ensure smooth operations
- Ensure adherence to company policies and service quality standards.
📌 Customer Success Associate (Mumbai Suburban)
🏢 C5 Health
📍 Mumbai Suburban