Key Responsibilities

- Lead technical discovery and translate business requirements into scalable solution architectures.
- Define system integrations, APIs, data flows, security standards, and cloud architecture.
- Prepare architecture diagrams, technical documentation, and solution blueprints.
- Review technical designs, identify risks, and ensure solutions are secure, scalable, and production-ready.
- Guide engineering teams on technical decisions and complex implementation challenges.
- Maintain architecture governance and collaborate with Product Engineering teams.

Required Skills

- 8+ years of experience in enterprise software delivery, including 3+ years in solution or integration architecture.
- Robust expertise in APIs, event-driven integration,



cloud architecture, identity management, and data design.
- Good understanding of security, system integration, and production operations.
- Excellent communication, stakeholder management, and technical leadership skills.
- Experience with Salesforce, Genesys Cloud, or similar CRM/contact-center platforms.

Education

Education - Any Graduate in Any Specialization

- Mandaory Keywords - Salesforce / Genesys Cloud

Location - Mumbai, Delhi / NCR, Bengaluru , Kolkata, Chennai, Hyderabad, Ahmedabad, Pune,Remote

📌 Solution Architect – Salesforce | Genesys Cloud (Mumbai)
🏢 Jero Technologies
📍 Mumbai