Experience: 5-10 years

Key Responsibilities

- Manage and troubleshoot enterprise LAN, WAN, and WLAN networks.
- Configure and administer Cisco Meraki (MX, MS, MR) and Cisco Catalyst switches.
- Manage Cisco Firepower Threat Defense (FTD) firewalls, VPN, NAT, and security policies.
- Handle MPLS connectivity, routing, failover, VLANs, OSPF, BGP, and QoS.
- Provide network support for Genesys Cloud Contact Center and voice quality issues.
- Support video conferencing platforms such as Cisco Webex, Microsoft Teams, and Polycom.
- Monitor network performance, resolve incidents, and maintain network documentation.
- Coordinate with ISPs and vendors for network connectivity and issue resolution.

Required Skills

- Robust experience in Cisco Meraki, Catalyst switching, and Cisco FTD firewalls.
- Knowledge of TCP/IP, VLANs, STP, OSPF, BGP, MPLS, VPN, and QoS.
- Experience with network monitoring and L2/L3 troubleshooting.
- Exposure to SD-WAN, cloud networking, and ITIL is an advantage.

Education

- Any Graduate in Any Specialization

Mandatory Keywords

- cisco

📌 Cisco Engineer (Hyderabad)
🏢 Jero Technologies
📍 Hyderabad