Job Title: Associate - SCF Disbursement

Department: Corporate and SME Operations

Job Location: Delhi

Key Responsibilities -

- Ensure adherence to SLAs and quality benchmarks for Centralised Operations Hub
- End-to-end ownership of the Supply Chain Finance (SCF) Disbursement vertical including, Operations login, NDC handling, disbursement processing, OTC/PDD updates and documentation compliance, Strict adherence to KYC & AML guidelines, etc
- Check all the required documents as per checklist and Anchor product note available in the file received from the sales team post underwriting
- Well-versed in digitally executed documents, including compliance requirements, validation checks, and operational controls.
- Responsible to share details along with relevant documents with loan onboarding team for limit setting
- Responsible for accurate system entry and monthly reconciliation of all disbursed files from aligned branches
- Facilitate seamless coordination with Sales, Credit, and Legal teams for smooth disbursals
- Drive process reengineering initiatives to improve TAT (Turnaround Time) and conduct training sessions for Sales, and Credit teams on updated procedures
- Ensures all disbursement related MIS are prepared at the time of disbursal with no errors and maintained for future reference or any audit requirement
- Manage timely dispatch of files and collateral documents to CPU as per SOPs
- Oversee proper filing of documents in designated envelopes, maintaining required quality standards




- Handle Insurance forms and communication with CPU for insurance release within defined TAT
- Drive quality assurance for PDDs and OTCs, ensuring completeness, accuracy, and timely knock-off at local & HO level
- Manage timely CERSAI charge creation (Maker) on all eligible cases as per defined TAT
- Manage timely ROC charge creation (Maker) on all eligible cases as per defined TAT
- Take full accountability for audit findings, propose and implement corrective measures promptly
- Coordinate regularly with Central Operations to address daily needs and align on strategic directives
- Foster a motivational and goal-driven team setting, encouraging high productivity and collaboration

Eligibility Criteria for the Job

Education - Graduate/ Post Graduate

Experience - Minimum 4-5 Years of experience in the same industry

Skills & Competencies -

- Strong knowledge of KYC, AML, regulatory, and compliance standards
- Proven experience in people management, including mentoring and performance monitoring
- Proficient in operational systems and tools; experience with LOS/LMS platforms is an advantage
- Excellent communication, coordination, and problem-solving skills
- Strong analytical mindset with the ability to drive efficiency through process improvements
- High level of ownership and accountability
- Proficiency in Ms-Excel, Ms-Word, Power Point and System (Finnone & SFDC preferably)
- Good Listener, Clear Communication, Positive attitude, self-confident, assertive & patient

📌 Associate - SCF Disbursement (New Delhi)
🏢 Hero FinCorp
📍 New Delhi