21 Oct
|
Jobgether
|
India
This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for a Sales & Marketing Operations Manager based in India. We are looking for a hands-on operations leader to build, optimize, and scale the systems that support a global sales and marketing organization. In this role, you will own Salesforce architecture and development, manage HubSpot and marketing automation, and create integrations that connect go-to-market platforms. You will also develop AI-powered agents to streamline workflows, improve productivity, and strengthen customer engagement. Working closely with sales leaders, marketing stakeholders, and cross-functional teams, you will translate business needs into scalable technical solutions. This remote opportunity is ideal for someone with startup experience who combines technical expertise, commercial awareness, and a proactive approach to driving operational excellence. Candidates must be able to work during US business hours. n Accountabilities:
• Salesforce Architecture and Administration: Own the architecture, administration, development, and continuous optimization of Salesforce to support a growing global sales organization.
• Workflow and System Development: Design and maintain scalable data models, custom objects, Salesforce Flows, validation rules, approval processes, and other functionality. Use Apex, SOQL, and Lightning Web Components where appropriate.
• Sales Performance Reporting: Build dashboards and reporting solutions that provide visibility into pipeline health, conversion rates, sales activity, forecasting, and revenue performance.
• Sales Process Optimization: Improve lead routing, account and opportunity management, pipeline tracking, forecasting, and reporting processes to help sales teams work more efficiently.
• System Governance and Adoption: Manage user access, permissions, data quality, documentation, testing, and system releases. Support adoption through practical training, clear guidance, and responsive assistance.
• Marketing Operations and Automation: Own HubSpot operations, including campaign workflows, audience segmentation, lead scoring, nurture programs, lifecycle management, and campaign reporting.
• Salesforce–HubSpot Synchronization: Maintain reliable data synchronization between Salesforce and HubSpot, ensuring accurate field mappings, clear ownership rules, and effective resolution of integration errors.
• Funnel Optimization and Attribution: Collaborate with sales and marketing stakeholders to improve lead capture, qualification, sales handoffs, campaign tracking, attribution, lead quality, and conversion rates.
• Custom Integrations: Design, develop, and maintain integrations between Salesforce, HubSpot, and other go-to-market platforms using REST APIs, webhooks, integration tools,
and custom code.
• AI Agent Development: Build and deploy AI agents that support sales and marketing workflows, including lead research, qualification, outreach assistance, customer engagement, and follow-up activities.
• AI Governance and Performance: Connect AI agents to relevant business systems and data while implementing appropriate access controls, human oversight, and performance monitoring.
• Cross-Functional Collaboration: Partner with sales leaders, sales representatives, marketing teams, and other stakeholders across regions and time zones to identify operational gaps and deliver practical, maintainable solutions.
• Continuous Improvement: Troubleshoot system and automation issues, manage projects independently, and identify opportunities to improve data reliability, operational efficiency, and revenue performance.
Requirements:
• Relevant
Experience:
Five to ten years of experience in sales operations, marketing operations, revenue operations, or go-to-market systems, ideally including experience in a fast-growing startup environment.
• Salesforce Expertise: Demonstrated experience owning Salesforce architecture, administration, development, complex implementations, or significant system enhancements. Salesforce certifications are preferred.
• Technical Salesforce
Skills:
Hands-on proficiency with Salesforce configuration, Salesforce Flow, Apex, SOQL, and custom development, with the ability to design solutions that balance speed, usability, scalability, and maintainability.
• HubSpot and Marketing Automation: Strong experience with HubSpot and marketing automation, including segmentation, lead scoring, nurture workflows, lifecycle stages, campaign management, and reporting.
• Integration Development: Proven experience building and maintaining custom integrations using REST APIs, webhooks, integration platforms, or custom code.
• AI Agent Development: Practical experience building and deploying custom AI agents connected to business systems and operational workflows.
• Sales and Marketing Knowledge: Strong understanding of the complete go-to-market process, from lead acquisition and qualification through opportunity management, conversion, and closed revenue.
• Data and Analytics: Ability to analyze funnel performance, build actionable dashboards, maintain data integrity, and use performance insights to improve business processes.
• Global Collaboration:
Experience supporting global sales teams and working effectively with cross-functional stakeholders across different regions and time zones.
• Problem-Solving and Project Management: Strong analytical skills, creative troubleshooting abilities, and the capacity to manage projects and deliver technical improvements independently.
• Communication
Skills:
Clear verbal and written communication, with the ability to translate complex technical concepts into practical solutions that meet business needs.
• Ownership and Adaptability: A proactive, hands-on mindset, comfort with ambiguity, and the ability to prioritize effectively in a fast-moving environment.
•
Working Hours
Availability to work during US business hours while based remotely in India.
Benefits:
• Remote Work: Fully remote position, with eligible locations including India and Eastern Europe.
• Global Collaboration: Opportunities to work with an international go-to-market organization and collaborate with stakeholders across regions.
• Technical Ownership: The opportunity to shape Salesforce architecture, marketing automation, integrations, and AI-powered workflows.
• Innovation and Impact: Scope to build scalable systems and automation that directly support sales productivity, marketing performance, and revenue growth.
• Career development: Opportunities to expand expertise in Salesforce development, marketing operations, systems integration, and applied AI.
• Startup Environment: A fast-moving setting that encourages initiative, independent execution, creative problem-solving, and continuous improvement.
• Inclusive Workplace: A commitment to diversity, equal opportunity, and an inclusive environment.
• Compensation and Additional
Benefits:
Specific salary details, healthcare coverage, paid leave, bonuses, and other benefits were not provided in the original
job description
. nHow Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
📌 Sales & Marketing Operations Manager (India)
🏢 Jobgether
📍 India