21 Oct
|
Nielseniq
|
India
Responsibilities Learning Technology Innovation & Platform Operations Technical execution, optimization, and scalability of NIQ’s learning ecosystem.
• Support the design, implementation, configuration, testing, and launch of a new Learning Experience Platform (LXP).
• Optimize learning content discoverability through platform configuration, audience segmentation, content taxonomy and metadata, and connections to related learning technologies.
• Leverage HTML, CSS, and code snippets to maintain platform front-end customizations and enhance learner-facing experiences.
• Partner with external vendors and NIQ technology, platform, & UX teams to implement integrations, platform enhancements, and escalate technical troubleshooting.
• Partner with NIQ AI & Technology teams to leverage AI, automation, and emerging technologies to streamline content creation, governance processes, and maintenance workflows
• Maintain and collect priorities for the learning technology product roadmap, translating learner and business needs into platform improvements and technical requirements.
• Troubleshoot advanced learning technology issues, including learner access, SCORM/xAPI, rendering, completion tracking, integrations, and content interoperability.
• Test current platform capabilities, releases, integrations, and technical enhancements and identify opportunities to improve scalability and reliability.
• Contribute to ongoing platform administration, including content setup, publishing, QA, troubleshooting, and learner support, and maintain documentation to ensure continuity across the team. Qualifications
• Bachelor’s degree or equivalent practical experience in Learning Technology,
Information Systems, Computer Science, Digital Technology, or a related field.
• 8+ years of experience in learning, customer education, enablement, or learning technology within a global SaaS or technology-driven organization
• 4+ years experience administering or configuring learning platforms (LMSs/LXPs)
• Demonstrated experience translating business requirements into scalable technical solutions and partnering effectively with technology, engineering, vendors, and cross-functional stakeholders.
• Strong technical problem-solving and systems thinking, with the ability to work across interconnected platforms and technologies.
• Experience supporting or leading complex technology implementations, enhancements, or platform optimization initiatives.
• Fluency in written and spoken English, with the ability to explain technical concepts clearly to both technical and non-technical stakeholders. Core Technical Skills
• LMS/LXP platforms such as Skilljar, Workday, or Docebo, including configuration, administration, and SCORM/xAPI troubleshooting
• HTML and CSS
• APIs, integrations, data workflows, and automation
• AI and automation tools such as Copilot, Claude, and Power Automate
• Content architecture and discoverability, including metadata, taxonomy, segmentation, and search optimization Nice to have:
• JavaScript, JSON, Python, or other scripting experience
• Front-end development or technical prototyping experience
• Experience implementing a new enterprise learning platform
• Experience with SaaS platforms, digital adoption tools, and content management systems
• Experience with reporting and analytics tools such as Power BI
📌 Senior Learning Technology (India)
🏢 Nielseniq
📍 India