Responsibilities:

· Install, upgrade and configure Desktop/Laptop Softwares and hardwares.

· Monitor performance and maintain systems according to requirements.

· Install, configure and manage network devices and infrastructure.

· Install, upgrade, configure and troubleshot issues related to Sticker printers/Paper printers.

· Install, monitor and troubleshooting issues related to CCTV System.

· Install, manage and troubleshot intercom related issues.

· Manage, monitor and troubleshot Security tool (Anti Virus) issues.

· Perform routine and scheduled audits of all Systems/Printers

· Attainting and solving issues based on help desk tickets and on-Call.

· Keep track of System/printer and other peripheral needed for ambient performance.

· Documentation of System, Services, Spare and other necessities.

· Follow-up of issues, purchases and services from vendors.

· Asset files and other files are kept up to date and updated.

· Taking backups of users' data files and emails on a quarterly basis.

· All desktop and laptop services are completed on a quarterly basis

📌 Junior Officer – IT (India)
🏢 HIRESTAR JOB BANK
📍 India