21 Oct
|
HIRESTAR JOB BANK
|
India
21 Oct
HIRESTAR JOB BANK
India
Urgent Opening in Automobile Company !!!
Position: Customer Care Manager
Location: Kozhenjery
Experience: Minimum 5 years of experience in customer relations. Exposure in the automobile industry is mandatory
Salary : 3.6 LPA
Key Responsibilities
* Handle and resolve customer escalations as the final point of contact
* Analyze customer data and drive retention & win-back campaigns
* Work with internal teams to improve service processes
* Manage post-service & post-sales feedback
* Conduct service quality audits and ensure standard protocols
* Train staff on customer handling, communication & soft skills
* Coordinate with manufacturer/regional office on service & warranty matters
* Monitor and manage online reviews & brand reputation
* Plan customer engagement activities like service camps & delivery events
Interested candidates can forward their updated resume to
or (phone hidden)
📌 Customer Care Manager (India)
🏢 HIRESTAR JOB BANK
📍 India