We are looking for a Customer Service Representative (CSR) with excellent verbal and written communication skills to handle customer inquiries and provide support across multiple communication channels.

Requirements

Key Responsibilities

- Customer Support: Assist customers with inquiries, concerns, and service-related requests.

- Chat Support: Handle customer queries through live chat and provide timely, accurate responses.

- Calling Support: Manage inbound and outbound calls professionally and efficiently.

- Email Support: Respond to customer emails with transparent, accurate, and professional communication.

- Ensure a positive customer experience through effective communication and timely resolution of issues.

Required Skills & Qualifications

- Minimum 2 years of relevant experience in customer service or customer support.

- Excellent verbal and written communication skills.

- Experience handling customer support through calls, chats, and emails.

- Strong interpersonal skills and a customer-focused approach.

- Ability to handle customer queries professionally and efficiently.

📌 Customer Service Representative (CSR) (Udaipur)
🏢 Virtual Binz
📍 Udaipur