Training Manager – Finance & Accounting - Chennai

Band: C1

Domain: Finance & Accounting, CBS/SCM

Experience: 10+ years

Key Responsibilities:
Manage end-to-end training delivery for Finance & Accounting operations.
Partner with Delivery teams, clients and stakeholders to manage training deliverables.
Design and implement training modules for RTR, P2P and OTC processes.
Conduct training-needs assessments and develop suitable learning solutions.
Manage recent-hire training, cross-training, retraining and business ramp-up programs.
Create training frameworks, SOPs, process documentation and instructional material.
Govern knowledge acquisition, knowledge transfer and accreditation during transitions.
Track training effectiveness through audits, dashboards, reports and performance reviews.
Ensure adherence to SLAs, quality standards, contractual requirements and client-specific processes.
Lead and develop the training team, including performance reviews and capability development.
Conduct stakeholder reviews, client calls and monthly business reviews.




Support account transitions and establish training frameworks from the initial stage.
Promote LMS, digital learning and AI-enabled training platforms.
Drive process excellence, cost optimisation and continuous improvement initiatives.

Required Skills
Solid Finance & Accounting domain knowledge across RTR, P2P and/or OTC.
Experience in Knowledge Management and operational training.
Expertise in instructional design, curriculum development and training evaluation.
Experience with classroom, virtual, web-based and train-the-trainer methodologies.
Robust stakeholder and client-management skills.
Team management and people-leadership experience.
Excellent communication, presentation, analytical and project-management skills.
Proficiency in Microsoft Word, Excel and PowerPoint.
Experience working with international and/or domestic F&A; clients.

Education
Graduation is mandatory.
Commerce graduates or candidates with an MBA in Finance are preferred

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